Payments

Can I pay using PayPal?
We can accept paypal payments from verified paypal account holders. Please send manual payment to: Hosting products: paypal@idaq.com Connectivity products...
Sun, 20 May, 2018 at 12:07 PM
Can you automatically charge my credit card?
By default if you have provided us with credit card details payments are taken automatically to settle each invoice when it is due. This can be disabled if ...
Sun, 20 May, 2018 at 12:12 PM
How can I pay my invoices?
For hosting products such as web hosting, dedicated servers, domain names and SSL certificates you can pay any due invoices or orders from your Idaq control...
Sun, 20 May, 2018 at 12:23 PM
I no longer wish to renew a subscription and would like to cancel
If you have decided that you no longer require and would like to cancel a particular subscription and you no longer wish to receive renewal orders, you may ...
Mon, 21 May, 2018 at 3:10 PM
It is only two weeks since my last bill and you have billed me again, why?
Our invoices are sent out two weeks before the renewal date for your services so when you first join us as a customer you will receive your first renewal in...
Mon, 21 May, 2018 at 3:10 PM
My order has not been processed, why?
As part of our fight against online fraud, orders from new customers are subject to numerous checks before they are approved and provisioned.   If you have ...
Mon, 21 May, 2018 at 3:11 PM
Understanding the billing process.
Log into your iDAQ Control Panelhttps://secure.idaq.com/cp/ Once logged in click the My Account tap at the top of the page. Here you can see various account...
Mon, 21 May, 2018 at 3:12 PM
What is FuturePay?
Futurepay is a service provided by Worldpay which we use to automatically debit your credit card each month when your service invoices are due for payment. ...
Mon, 21 May, 2018 at 3:12 PM