Idaq Customer Service

Payments 8

• Can I pay using PayPal?
• Can you automatically charge my credit card?
• How can I pay my invoices?
• I no longer wish to renew a subscription and would like to cancel
• It is only two weeks since my last bill and you have billed me again, why?

View all 8

Invoicing 1

• Do I have to pay VAT?

FAQ 3

• How do I get support?
• Domain transfer away form
• Control panel migration

Getting Started 0

Business fixed wireless access products 0

Business fibre optic products 0

Business multi-tenanted building connectivity products 0

Residential multi-tenanted building connectivity products 0

Business and large venue Wi-FI products 0

City and public Wi-Fi products 0

Park Hill Products 1

• Park Hill Factory Reset

Domain names 14

• Do you charge to transfer a domain to another registrar?
• Are there any other charges with your domain names?
• Are there any setup fees?
• How do I change details on my Whois record for my domain?
• How do I register a domain name?

View all 14

Web hosting 1

• Backup Manager

Virtual servers 1

• Cloud Server Password Reset

Dedicated servers 0

Colocation 0

Plesk control panel 0

SSL certificates 0

Domain names - Transferring Existing Domains 10

• Do you charge any fees to transfer a domain to iDAQ?
• Do you charge to transfer a domain to another registrar?
• How do I sell my domain name to someone else?
• How do I transfer my domain from uk2
• How do I transfer my domain name to iDAQ?

View all 10

Domain names - Registration and Renewal Troubleshooting 3

• I do not need my domain name anymore, can I get a refund?
• How long will my domain registration last before I need to renew?
• I have registered a domain name by mistake, can I get a refund?

Domain names - DNS configuration 7

• How do I change the nameservers for my domain?
• How do I configure the DNS records for my domain?
• How long does it take for DNS modifications to come into effect?
• My nameserver changes failed
• Should I attempt to modify my DNS settings?

View all 7

Domain names - Country Code TLD Registration Requirements 13

• .at - Austrian domains
• .be - Belgium domains
• .ca - Canadian domains
• .cc - Cocos (Keeling Islands) domains
• .ch - Swiss domains

View all 13

Sales 6

• Can I have Ensim or Cpanel on a dedicated server instead of Plesk?
• Can I host adult sites with iDAQ?
• Can I run a gameserver on your dedicated servers?
• Can I use my account to send bulk email?
• Do you allow IRC on your dedicated servers?

View all 6

Web Hosting - Email 2

• Advance Settings for Outlook wihtout SSL
• How to setup a mailbox on a Mac